Shipping Info

We're thrilled to offer expedited shipping on all WaterLily Products.

*NOTE* Due to Covid-19 restrictions, please allow an extra 3-5 business days for processing and shipping. Thank you for your understanding.

Canada
3-5 Business Days

Contiguous U.S.
3-5 Business Days

Alaska, Hawaii, Guam, Puerto Rico, American Samoa, & U.S. APO/FBO
5-7 Business Days

International Shipping
10-20 Business Days depending on location

Notes:
Please allow up to 1 business day for order processing.
All items ship from Canada.

Some Common Questions

Do you ship internationally?
Yes! We have customers in more than 45 countries.

Will I receive tracking information?
Yes! We’ll send an email confirmation with tracking information when your order ships.

Where are you shipping from?
All orders ship from Ontario, Canada.

Can I choose my carrier?
We use multiple carriers for fulfillment including USPS, UPS, FedEx and DHL. Unfortunately, we’re not able to control the shipping carrier used in any one shipment.